FAQS

Where can I purchase Johnny Rockets Gift Cards?
What can I buy with a Johnny Rockets Gift Card?
How can I find out what's left on my Johnny Rockets Gift Card?
What should I do if I don't have enough left on my Johnny Rockets Gift Card to pay for my order?
What should I do if my Johnny Rockets Gift Card is stolen, lost or damaged?
Do I need to purchase a new Johnny Rockets Gift Card when my balance is used up?
Is there a service fee for unused balances on my Johnny Rockets Gift Card?
Can my Johnny Rockets Gift Card expire?
Can I purchase apparel and other fun stuff from the online store with my Johnny Rockets Gift Card?
Can I order multiple Johnny Rockets Gift Cards for employees, clients or customers without having to visit the restaurant?
Am I able to participate in special restaurant promotions if I purchase a Johnny Rockets Gift Card online?

1. Where can I purchase Johnny Rockets Gift Cards?

You can purchase Johnny Rockets Gift Cards at participating Johnny Rockets restaurants.

2. What can I buy with a Johnny Rockets Gift Card?

You can purchase any delicious menu item or merchandise item at participating Johnny Rockets restaurants.

3. How can I find out what's left on my Johnny Rockets Gift Card?

Simply visit www.JohnnyRockets.com, click on the Gift Card section in the right hand column and then go to Gift Card Balance Inquiry. Enter in the number on the back of your Gift Card and the system will show you the amount remaining on your card.

4. What should I do if I don't have enough left on my Johnny Rockets Gift Card to pay for my order?

You can either ask your server to "add value" to your Gift Card for the remaining balance or more, or simply provide your waiter with another form of legal tender - cash, credit, debit or another Johnny Rockets Gift Card.

5. What should I do if my Johnny Rockets Gift Card is stolen, lost or damaged?

Gift Cards are treated like cash. Therefore, if you have lost, damaged, or had your Gift Card stolen it cannot be replaced.

6. Do I need to purchase a new Johnny Rockets Gift Card when my balance is used up?

No. You may "add value" again to your card at any participating Johnny Rockets restaurant.

7. Is there a service fee for unused balances on my Johnny Rockets Gift Card?

No. Johnny Rockets does not charge a service fee for unused balances.

8. Can my Johnny Rockets Gift Card expire?

No. Your Johnny Rockets Gift Card will not expire.

9. Can I purchase apparel and other fun stuff from the online store with my Johnny Rockets Gift Card?

Johnny Rockets does not allow purchases of online items with Gift Cards at this time.

10. Can I order multiple Johnny Rocket Gift Cards for employees, clients or customers without having to visit the restaurant?

Yes. Simply select the quantity of cards you would like to purchase and the "Activated Dollar Value Per Card" from the Purchase Gift Cards section.

11. Am I able to participate in special restaurant promotions if I purchase a Johnny Rockets Gift Card online?

No. Sales over the Internet do not qualify for promotional offers that may be available in the restaurants.

TERMS & CONDITIONS: Johnny Rockets Gift Cards are issued by Comdata Stored Value Solutions, Inc. on behalf of The Johnny Rockets Group, Inc. Your Johnny Rockets Gift Card can be used for making purchases at participating Johnny Rockets locations in the USA. The Gift Card has no value until activated. It cannot be redeemed or exchanged for cash. Treat your card like cash; if lost, stolen, or destroyed it cannot be replaced. The Johnny Rockets Group, Inc. and Comdata Stored Value Solutions, Inc. reserve the right to change these requirements at anytime. Use of your card constitutes acceptance of these terms and conditions.